Business Intelligence Analyst (Tableau)

About the role

Fnkt Hospitality Group operates a portfolio of fast-casual and full-service restaurants, a central kitchen and a growing e-commerce prepared-meals channel across Singapore. We seek a pragmatic BI Analyst who can build operational dashboards, standardise KPIs and support commercial decisions across marketing, operations and finance.

You will own the end-to-end Tableau reporting workflow: from SQL-based data pulls and data modelling to dashboard design, performance optimisation and user training. Expect a hands-on role working with POS, ERP and payroll data, translating business questions into measurable metrics and automated reports.

This role suits an analytically minded candidate who enjoys partnering with chefs, operations managers and commercial teams to shape pricing, labour planning and menu decisions. The position offers hybrid working, exposure to multi-outlet retail and the opportunity to scale analytics as the group expands regionally.

About Fnkt Hospitality Group

Fnkt Hospitality Group is a Singapore-based hospitality operator running neighbourhood casual dining concepts, a central production kitchen and direct-to-consumer meal services. We focus on consistent quality, data-driven operations and sustainable scaling across multiple outlets.

What you can expect

• Head office in central location with hybrid working model
• Access to POS, ERP and e‑commerce datasets across multiple outlets
• Clear career progression into Analytics Lead / Head of BI
• Staff dining discounts across all group outlets

Key responsibilities

• Develop, maintain and optimise interactive Tableau dashboards for operations, sales, marketing and finance.
• Write and maintain SQL queries and data models to extract, transform and aggregate POS, ERP and e‑commerce data.
• Define and monitor key performance indicators (sales by outlet, item-level margin, labour utilisation, table turnover).
• Perform ad-hoc analysis to support pricing decisions, promotions, menu performance and labour planning.
• Implement data quality checks and collaborate with IT to resolve source data issues.
• Automate reporting workflows and schedule refreshes; document data definitions and dashboard guides for stakeholders.
• Present findings to non-technical stakeholders (ops managers, chefs, finance) and recommend actionable steps.
• Train end-users on dashboard use and advise on best-practice visualisation for decision-making.

Requirements

• Bachelor’s degree in Statistics, Computer Science, Business, Economics or related field.
• Minimum 2–4 years’ experience in a BI / analytics role with hands-on Tableau development.
• Strong SQL skills for data extraction and aggregation from relational databases.
• Proven experience building production dashboards and storytelling with data for business users.
• Familiarity with F&B or retail metrics (POS systems, menu performance, sales mix) is preferred.
• Proficient with Excel; experience with scripting (Python or R) for analysis or ETL is expected.
• Excellent communication skills and ability to translate business questions into analytics deliverables.
• Flexible to work onsite 2–3 days per week and occasionally visit outlets during peak service hours.
• Eligible to work in Singapore.

How to apply

Send your CV, a short note about your Tableau experience and links/screenshots of dashboards to the contact email below. Indicate your current notice period and expected salary.