Fraud Analyst - Payments & Risk

About the role

Valletta Payments & Risk Ltd is a Malta-based payments specialist serving e-commerce, iGaming and retail clients across Europe. We operate a compact, technical team which combines risk engineering, operations and compliance to deliver resilient payment flows and robust fraud prevention.

The Fraud Analyst will work within the Payments & Risk team to analyse alerts, investigate suspicious transactions, manage chargebacks and optimise rules across fraud detection platforms. You will collaborate closely with payments ops, compliance and external providers (acquirers, card schemes and fraud vendors) to reduce losses and improve detection precision.

This role is ideal for someone with practical payments or AML experience who enjoys root-cause analysis, pattern detection and working with transactional data. We offer structured training on vendor platforms, exposure to cross-border payment challenges and a hybrid working model with regular team workshops in Sliema.

About Valletta Payments & Risk Ltd

A Malta-registered payments and risk firm providing transaction monitoring, dispute management and fraud prevention solutions to clients in fintech, iGaming and retail. We combine commercial focus with a compliance-first approach and operate from a central Sliema office.

What you can expect

• Hybrid work model with central Sliema office for team days
• Professional training and vendor certifications supported
• Private health contribution and pension scheme
• Clear progression path to Senior Analyst / Team Lead roles

Key responsibilities

• Monitor payment streams and fraud alerts across cards and alternative payment methods using vendor dashboards and internal tools
• Investigate suspicious transactions and prepare evidence-based case reports for decisions and escalations
• Manage chargebacks and represent the company in dispute responses where required
• Tune rules, thresholds and blacklists to reduce false positives while protecting revenue
• Liaise with payment processors, acquirers and fraud vendors to resolve cases and implement preventative measures
• Produce weekly and ad-hoc risk reports and performance KPIs for the Payments & Risk lead
• Support incident response during suspected fraud events and participate in on-call rota when required
• Recommend process improvements and automation opportunities to streamline investigations

Requirements

• Minimum 2 years’ experience in payments fraud, risk operations, chargebacks or AML investigations
• Familiarity with card acquiring, card-not-present transactions and common fraud types (CNP fraud, friendly fraud, chargebacks)
• Practical experience with fraud platforms, case management tools or payment gateways; ability to learn new vendor systems quickly
• Strong analytical skills with good Excel skills; familiarity with SQL or basic data queries is an advantage
• Clear, professional communication skills in English; working knowledge of Maltese is a plus
• Ability to handle confidential information responsibly and follow compliance procedures
• Eligible to work in Malta or able to provide documentation to do so
• Flexible approach to occasional out-of-hours incident work

How to apply

Send your CV and a short cover note outlining your relevant payments/fraud experience, notice period and salary expectations to the email below.