Payment Solutions Manager

About the role

Sliema Payments Solutions Ltd is a growing fintech payments operations provider serving e-commerce and iGaming clients across Europe. Based in central Sliema with hybrid working flexibility, the company focuses on operational excellence, vendor management and technical integrations that keep money flowing smoothly for high-volume merchants.

The Payment Solutions Manager will head a small payments team and act as the primary point of contact for PSPs, acquirers and internal stakeholders (finance, compliance, product, and customer support). The role requires a mix of strategic thinking—designing settlement flows, fee optimisation and new payment method roll-outs—and operational discipline—daily reconciliations, dispute handling and SLA management.

This is an attractive opportunity for an experienced payments professional who wants visibility across product, risk and finance, and who enjoys building strong vendor partnerships. The company offers structured training, international exposure and clear career progression in Malta's fintech scene.

About Sliema Payments Solutions Ltd

Sliema Payments Solutions Ltd is a Malta-registered payments operations and integration partner for online merchants and gaming operators. The team combines payments engineering, reconciliation expertise and vendor management to provide resilient transaction flows and settlement processes.

What you can expect

• Hybrid working model with central Sliema office
• Competitive monthly salary with performance bonus
• Training budget and professional certification support
• Exposure to global PSPs and high-volume transactional systems

Key responsibilities

• Lead and manage the payments operations team, providing coaching and performance management.
• Own relationships with PSPs, acquirers, payment gateways and e-wallet providers; negotiate commercial terms and SLAs.
• Design and implement payment flows, settlement schedules and fee optimisation strategies for clients.
• Oversee daily reconciliation processes, settlements, cash flow tracking and exception handling.
• Manage chargebacks, disputes and refunds processes, ensuring appropriate escalation and resolution.
• Coordinate technical integrations with internal engineers and external vendors (API specifications, testing, go-live).
• Ensure payment operations meet compliance requirements (PCI-DSS awareness, AML/KYC collaboration) and support audits.
• Maintain accurate reporting and KPIs for payment performance, fees, settlement timing and disputes.
• Drive process improvements and automation initiatives to reduce manual reconciliation and operational risk.
• Act as the escalation point for payment incidents and participate in on-call rotations when required.

Requirements

• Minimum 5 years’ experience in payments operations, acquiring, PSPs or a payments-focused role.
• Proven experience managing teams or projects in a payments or fintech environment.
• Strong understanding of card acquiring, PSP integrations, settlement mechanics and chargeback workflows.
• Practical experience with reconciliations, settlement reporting and financial controls.
• Advanced Excel skills; experience with SQL or data-querying tools is highly desirable.
• Familiarity with PCI-DSS concepts, AML controls and working with compliance teams.
• Excellent written and spoken English; Maltese language skills are an advantage.
• Eligible to work in Malta and able to attend the Sliema office as required.

How to apply

Apply via the job listing page and attach your CV and a short cover note outlining your payments experience and earliest start date: https://fnkt.com/jobs/payment-solutions-manager-773/