Salesforce Administrator

About the role

Valletta Cloud Solutions Ltd is a Malta-based cloud and CRM consultancy serving clients across fintech, iGaming and professional services. We operate a compact, skilled team that combines local market knowledge with international best practice. The Salesforce Administrator will report to the CRM Lead and work closely with consultants, developers and client stakeholders.

The role focuses on day-to-day Salesforce administration: user support, configuration in Lightning, automation with Flow, data quality, reports and dashboards, and supporting integrations. You will manage release tasks, document configuration and deliver training to users. This is an excellent opportunity for a mid-level administrator to take ownership of multiple client instances, influence platform roadmaps and progress into a CRM specialist or technical lead role.

We offer a hybrid working pattern with core-office days in Sliema, certification support and regular training. Candidates who enjoy a mix of hands-on configuration, user engagement and cross-team collaboration will find this role particularly rewarding.

About Valletta Cloud Solutions Ltd

Valletta Cloud Solutions Ltd is a boutique CRM and cloud consultancy headquartered in Sliema, providing Salesforce implementation, support and managed services to Maltese and international clients. The company focuses on scalable solutions for regulated and fast-moving sectors.

What you can expect

• Hybrid working with central Sliema office
• Training budget and certification reimbursement
• Opportunity to work across multiple industries (fintech, iGaming, professional services)
• Clear progression to CRM Specialist / Technical Lead roles

Key responsibilities

• Administer Salesforce Lightning orgs: user setup, roles, profiles and permission sets.
• Build and maintain declarative automation using Flow, Workflow Rules and Process Builder migration tasks.
• Create and maintain reports, dashboards and list views for business users and management.
• Manage data integrity: imports/exports, deduplication, validation rules and data loader operations.
• Support integrations and work with developers on API-led connections and deployment pipelines.
• Coordinate changes through sandbox, UAT and production deployments; prepare release notes and rollback plans.
• Provide 2nd-line user support, troubleshooting and end-user training sessions and documentation.
• Maintain technical documentation, configuration records and a clear change log for each client instance.

Requirements

• Minimum 2 years' hands-on experience administering Salesforce (Sales/Service Cloud) in a production environment.
• Strong working knowledge of Salesforce Lightning Experience including Flow, reports and dashboards.
• Experience with data tools (Data Loader, Data Import Wizard) and basic data cleansing techniques.
• Good understanding of user access management: profiles, roles, permission sets and sharing rules.
• Strong English communication skills; Maltese is an advantage.
• Ability to work from the Sliema office on core days and to travel occasionally to client sites in Malta.
• Eligible to work in Malta (EU or valid Malta work permit) and able to commit to a permanent full-time schedule.

How to apply

Please send your CV and a brief cover note outlining your Salesforce experience and notice period to the contact email below. Applications will be reviewed on a rolling basis.