Senior UI/UX Designer

About the role

Blue Lantern Hospitality Group operates a portfolio of casual dining brands, kopitiam-style concepts and destination restaurants across Singapore and the region. We're investing in digital experiences that connect our physical venues with online ordering, loyalty, in-restaurant kiosks and staff-facing tools.

As Senior UI/UX Designer you will own end-to-end design for customer-facing and operational products: mobile apps for delivery & reservations, responsive web, self-order kiosks and POS screens. You will partner closely with product managers, engineers, operations and marketing to translate business needs into elegant, usable interfaces that work in fast-paced hospitality environments (high-volume lunch & dinner services, weekend peaks, event nights).

This role offers visibility across the group and room to shape our design system, user research practice and service touchpoints. Candidates who enjoy a mix of strategy and hands-on design — from conducting guerilla user tests in a kopitiam outlet to shipping high-fidelity components — will thrive here.

About Blue Lantern Hospitality Group

Blue Lantern Hospitality Group runs a mix of neighbourhood kopitiams, modern zi char concepts and upscale bistros, with a focus on approachable food and strong operational execution. We blend traditional F&B with digital convenience — ordering apps, loyalty programmes and in-store kiosks — to serve both heartland and CBD customers.

What you can expect

• Hybrid working with regular on-site days at Central office and outlet visits
• Opportunity to build a design system used across mobile, web and kiosk platforms
• Exposure to wide range of hospitality products (loyalty, POS, delivery, reservations)
• Stable, Singapore-based ownership with regional expansion plans
• Staff discounts and regular product testing in real venues

Key responsibilities

• Lead end-to-end UX and UI for customer-facing products (mobile app, responsive web) and in-venue interfaces (kiosk, POS).
• Develop and maintain a cohesive design system and component library in Figma for cross-platform consistency.
• Plan and conduct user research: interviews, usability testing in restaurants, A/B tests and analytics reviews.
• Translate business and operational requirements into wireframes, flows, interactive prototypes and high-fidelity designs.
• Collaborate with product managers and engineers to prioritise features, refine requirements and ensure design feasibility.
• Define accessibility, localisation (multi-language) and performance considerations for in-venue and mobile experiences.
• Mentor junior designers and provide constructive feedback during design reviews and sprint ceremonies.
• Support go-to-market activities with marketing and ops: in-app messaging, onboarding flows and staff training materials.

Requirements

• 5+ years of professional UI/UX design experience, with at least 2 years in product teams (mobile/web) — portfolio required.
• Strong portfolio demonstrating user-centred design, interaction design and successful product outcomes.
• Proficient with Figma; experience with prototyping tools (Framer, ProtoPie) and handoff tools (Zeplin, Storybook) an advantage.
• Practical experience designing for mobile apps and responsive web; experience with kiosk/POS interfaces is highly desirable.
• Solid understanding of UX research methods and experience running usability tests and synthesising insights.
• Familiarity with HTML/CSS and constraints of front-end implementation; able to communicate effectively with engineers.
• Able to work hybrid with regular on-site visits to outlets for research and stakeholder workshops.
• Right to work in Singapore (Singaporean / PR / valid work pass).

How to apply

Send your CV, portfolio link and a short note about your hospitality product experience to the email below; include examples of mobile, web and any kiosk/POS work where possible.