UX Researcher

About the role

Sliema Tech Labs is a growing digital product studio serving clients across fintech, iGaming and local enterprise. The team blends product design, engineering and data to ship user-centred digital experiences. We offer a collaborative, fast-paced environment with regular client exposure and opportunities to influence product strategy.

The UX Researcher will run end-to-end qualitative and quantitative user research: planning studies, recruiting participants, moderating usability sessions, analysing results and translating insights into practical recommendations for designers and product managers. You'll work across several projects simultaneously and help build a centralised research repository and best practices for the organisation.

This role suits someone who enjoys mixing methods (interviews, usability testing, surveys, analytics review) and presenting clear, actionable findings to technical and non-technical stakeholders. You'll join a compact team based in Sliema with hybrid flexibility and a culture that values professional growth, experimentation and measurable impact.

About Sliema Tech Labs

Sliema Tech Labs is a Malta-based product and UX studio working with startups and established brands across Europe. We specialise in end-to-end digital product delivery, combining research, UX/UI design and engineering. The team is bilingual (English/Maltese friendly) and experienced in regulated sectors.

What you can expect

• Modern seafront office in Sliema with hybrid working
• Budget for training, conferences and books
• Clear career progression to Senior Researcher or Product roles
• Health insurance contribution and annual bonus scheme

Key responsibilities

• Plan, design and run qualitative research (user interviews, contextual inquiry, moderated and unmoderated usability testing).
• Design and analyse quantitative research (surveys, behavioural analytics, funnel analysis) to validate hypotheses.
• Recruit participants for studies and manage relationships with external panel/research providers when needed.
• Translate research findings into clear recommendations, personas, user journeys and prioritised opportunity areas.
• Work closely with product managers and UX/UI designers to embed research insights into roadmaps and feature definitions.
• Create and maintain a searchable research repository and share learnings across teams through presentations and workshops.
• Define and track user-centred success metrics; collaborate with analytics engineers to instrument and monitor experiments.
• Advocate for accessibility and inclusive design best practices during product discussions.

Requirements

• 2+ years of hands-on UX / user research experience in a product, agency or in-house digital team.
• Portfolio or case studies demonstrating end-to-end research projects and clear impact on product decisions.
• Strong experience with qualitative methods (interviews, usability testing) and familiarity with quantitative techniques (surveys, analytics).
• Comfortable with remote and in-person moderation; experience using tools such as Lookback, Hotjar, UserTesting, or similar.
• Proficient in English (spoken and written); Maltese is a plus but not required.
• Able to work from our Sliema office on hybrid schedule and attend occasional stakeholder meetings outside normal hours when needed.
• Knowledge of GDPR and basic data-handling best practices when conducting user research.

How to apply

Send your CV, a link to your portfolio or 1–2 case studies and your current notice period to the contact email below. Include brief notes on three recent research projects and their impact.